Operational MI is all about minimizing field worker downtime. Ensuring devices stay operational is of paramount importance to ensuring your mobile deployment is running efficiently. Building on the Management Core, Operational MI extends the remote triage, break/fix and Level 1 and 2 helpdesk functions by delivering enhanced information regarding device status.
The information presented is real-time or near-time and is always available at the right-time, the time scales being dealt with here are intra-day and daily, allowing you to see at a glance the health and status of devices including battery charge, network status, memory levels, fault logs, system settings, deployment status and full asset information; including both integrated and non-integrated peripherals as well as deployed software.