parcel carriers
Reduce disruption to work schedules caused by mobile device failure
In the highly competitive parcel delivery business, mobile devices must be accurate, reliable and robust.
Depot logistics teams managing the arrival and departure of parcels need mobile equipment that delivers accurate and timely information to the back office. For those on the road, loss of their primary scheduling and routing tool due to software failure or device lockup can cause significant disruption to their activities.
Faulty mobile devices will have a serious impact upon efficiency, delivery targets and stress levels - as well as causing the loss of real time tracking of parcel delivery status.
B2M’s mprodigy mobile device management system will keep your depot and mobile workers on the road and working.
It will get a mobile device operating again after a software ‘glitch’ by remotely resetting or reloading it instead of bringing the device back to base.
Lynx Express, one of the UK’s largest parcel carriers, found that for 80% of the devices that go wrong, resetting them remotely with mprodigy gets them operational again. See Lynx Express case study.
Other benefits of mprodigy:
- A central operations team can remotely manage hundreds or thousands of mobile devices out on the road or in depots
- Quickly identify areas of best practice using mprodigy’s operational monitoring capabilities
- Recognise where problems are occurring and build plans to address the issues
- Monitor and fine-tune improvements to new working practices, applications or business tools
Improved mobile device management can translate directly into savings off the bottom line delivered through improved efficiency, enhanced asset control and superior customer service.
